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German Customer Service Associate

2020-06-30 Recruit4.work | Lisboa | Bachelor's Degree | Full-time | Sluit 2020-08-29

Offering inbound calls, emails and chat support

Company profile

Photography is their passion, and their challenge is to innovate. You will be an important support to one of the Worlds' Best Image Brands.

For a New Project in Lisbon we are looking for associates, able to always deliver unique experiences. You will work with the latest customer care technologies from our multinational brands; assisting and solving customer queries through phone and emails.

Job description

Offering inbound calls, emails and chat support.

Tasks

  • Independent processing of incoming telephone and written customer inquiries
  • Advice of existing and new customers on product offerings of the client
  • Telephone and written order acceptance and processing
  • Documentation and maintenance of the customer database
  • Complaint treatments

What we expect

  • Native or Proficient German (C2)
  • Advanced level of English
  • Hands-on technology aptitude (Tecky)
  • Outstanding people skills with a passion to help others
  • For non-EU applicants, a valid work permit is required

Benefits

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Relocation package
  • Flexible working schedule
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives
  • A highly motivated and engaged team!


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